Privacy Policy

This Privacy Policy explains how My Ideal Co. collects, uses and shares information when you visit our online store, place an order, contact support, or otherwise interact with us.

Information We Collect

Depending on how you use the store, we may collect contact details, shipping and billing information, order details, customer-service communications, device and browser information, cookie and usage data, and information needed to prevent fraud. Payment details are processed by Shopify and/or the applicable payment provider rather than stored directly by us in full.

How We Use Information

We use information to process and fulfill orders, provide customer support, communicate about purchases, operate and improve the store, prevent fraud and abuse, comply with legal obligations, and send marketing where permitted.

How We Share Information

We may share information as necessary with Shopify, payment processors, fulfillment and shipping providers, suppliers, analytics and technology providers, professional advisers, and authorities where required by law. These providers receive information only as needed to perform their services or meet legal requirements.

International Processing

Because our service providers and fulfillment partners may operate in different countries, personal information may be processed outside the customer’s state or country, subject to applicable safeguards and law.

Cookies and Advertising

Our store and service providers may use cookies and similar technologies for essential functionality, analytics, security and advertising. Depending on applicable law, certain advertising or cookie practices may be treated as a “sale” or “sharing” of personal information even when no money changes hands. Where required, relevant privacy controls or opt-out mechanisms will be provided.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information, or to opt out of certain uses. You can also unsubscribe from marketing emails using the link in those messages. To make a privacy request, contact us at the email below. We may need to verify your request before acting on it.

Data Retention

We keep information only as long as reasonably necessary for the purposes described above, including order records, support, fraud prevention, accounting and legal compliance.